Privacy Policy
Effective Date: January 1, 2026
Information We Collect
When you use our services, we collect:
- Contact information (name, phone, email)
- Vehicle information (make, model, VIN, service history)
- Payment information for billing purposes
How We Use Your Information
We use your information to:
- Provide diesel repair and maintenance services
- Schedule appointments and send service reminders
- Process payments and maintain service records
- Send occasional updates about services or promotions (you can opt out anytime)
- Improve our services and customer experience
Third-Party Services
We use trusted third-party services including:
- Fullbay for shop management and service records
- Payment processors for secure transactions
- Google Analytics and Meta Pixel for website analytics
These providers are bound by their own privacy policies and data protection standards.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your information
- Opt out of marketing communications at any time
CASL Compliance
We comply with Canada's Anti-Spam Legislation. Marketing emails are sent only with your consent, and you can unsubscribe anytime.
Data Security
We implement reasonable security measures to protect your information. Service records are retained in accordance with industry standards and legal requirements.
Contact Us
Questions about your privacy? Contact us at:
- Phone: (250) 491-1440
- Email: admin@littledieselshop.ca
- Address: 675 Dease Road, Kelowna, BC